contact@atheene.com   |   +91-8095230780
Telephone Answering
Absenteeism Call-In Line
Emergency Dispatch
Enhanced Call Centre Services
Customer service is critical to your business. Missing phone calls, having after hours calls going to an answering machine, or having overflow calls receiving a busy signal can result in missed sales leads. The voice on the other end of the phone line is the first impression your customers or potential clients will get of your business. Shouldn’t that impression be as positive as possible? Our call centre agents are trained and experienced to be the communications personnel for your business. You set the parameters of the customer experience you want to achieve and we’ll deliver the results, plus we’ll free up your time, allowing you to focus on other important business matters.
Telephone Answering & Dispatch

We offers a variety of programs and services to assist you with telephone call handling, and messaging. Call forward your phone for us to handle your daytime or after-hours calls. We can screen calls, and dispatch those requiring immediate attention by text/sms, email, pager, or even phone you at another number to connect the caller.

Absenteeism Call-In Line

You have a large manufacturing or warehousing facility with many employees working various shifts. We help manage the challenges of staff calling in sick or advising when they will otherwise miss or be late for a shift. We record all the calls, we provide verification numbers, report directly to department or line foremen, and we even source a replacement worker! Let your supervisors or managers get back to doing what they need to do, and leave attendance reporting up to us!

Emergency Dispatch

When we triage your calls and decide it needs to be escalated to your on-call staff, you can rest assured that it is received and handled. Our unique e-confirm service (which is free) works via email, text message or IVR (integrated voice response), and closes the loop between our dispatchers and your technicians or on-call personnel. No more “missed calls”!

Testimonials